Call us: 0333 996 1000

         Email us: info@kloud9.co.uk

Call us: 0333 996 1000

         Email us: info@kloud9.co.uk



Terms and Conditions

Residential

The following terms and conditions apply 


1. This offer is only available to customers who have registered and signed a Gigabit Broadband Voucher for Kelsall prior to 30th April 2023.

2. This offer is only available for broadband subscriptions, for clarity this offer is not available for our VoIP subscriptions.

3. This offer is only available to one person per address.

4. There are no up-front fees on standard installations. *

5. Customers must sign-up for a fixed term period of minimum 18 months.

6. Customers may not end their contract before their 18-month period.

7. Customers will not be able to downgrade to a lower package during the 18-month period.

8. Customers may upgrade to a higher package at any time.

9. This promotion is operated by AJ Technology Ltd T/A KLOUD9 whose address is Unit 844 Birchwood Boulevard, Warrington, Cheshire WA3 7QZ.

10. These terms and conditions shall be governed and constructed in accordance with the laws of England and Wales. Any disputes shall be subject to the non-exclusive jurisdiction of the English courts.

* Engineers will select the most appropriate location of fibre entry to the property. Your install includes a 3-metre connection from the external wall box to your router position. Your install fee is covered by the Government voucher.


In addition to this, please see our contract Terms and conditions.

Business

The following terms and conditions apply

 

1. This offer is only available to customers who have registered and signed a Gigabit Broadband Voucher for Kelsall prior to 30th April 2023.

2. This offer is only available to one business per address.

3. This offer is only available for broadband subscriptions, for clarity this offer is not available for our VoIP subscriptions.

4. Customers must sign-up for a fixed term period of 18 months.

5. Customers may not end their contract before their 18-month period is up.

6. Customers will not be able to downgrade to a lower package during the duration of the contract.

7. Customers may upgrade to a higher package at any time.

8. There are no up-front fees on standard installations.*

9. This promotion is operated by AJ Technology Ltd T/A KLOUD9 whose address is Unit 844 Birchwood Boulevard, Warrington, Cheshire WA3 7QZ.

10. These terms and conditions shall be governed and constructed in accordance with the laws of England and Wales. Any disputes shall be subject to the non-exclusive jurisdiction of the English courts.


* Engineers will select the most appropriate location of fibre entry to the property. The government voucher will cover your installation charge.

In addition to this, please see our contract Terms and Conditions.

Help Kelsall get
ultrafast gigabit
internet

Get the internet speed you deserve.

Why Move to Gigabit Internet ?

Let's connect Kelsall to ultrafast gigabit internet.

Get the internet speed you deserve.

Reasons to Upgrade Your Broadband

HD Video Streaming

With Kloud9’s gigabit internet, you get ultrafast downloads in seconds and can experience the future of high-speed connections today!

Remote Working

Equipped with the right tools and the right download speeds you can operate seamlessly on both desktop and mobile.

Superior Gaming

For avid gamers, ultra-fast internet speeds are a must-have, whether you're playing shooter games or RPG (role-playing games).

HD Video Calling

Be in constant communication with colleagues, friends, and family no matter where they are in the world.

Social Networking

Enjoy high transfer and upload speeds while sharing to all of your favorite social platforms: Facebook, Twitter, Instagram, etc.

Music Streaming

Download music onto your smartphone, tablet, or computer in just seconds.

What we Deliver

Connecting you to the speed of now

Get the internet speed you deserve.

Who is Eligible?

If you live or work in an area with broadband speeds of less than 100Mbps, these vouchers help support the cost of installing gigabit-capable fibre connections. With some help from Kloud9, you can ensure that both you and your neighbours benefit from this amazing new infrastructure.



How the Vouchers Work

Register Your Interest

To make the most of a Rural Neighbourhood Voucher Scheme, you'll need to help spread the word. It's easy to get involved: just click on the link below and register your interest today.

Sign Your Voucher

Once we receive enough interest, we will start issuing vouchers and you'll be asked to accept the terms and conditions. As a resident, you will be eligible for up to £1500 towards the cost of installation. If you're a business owner, you can benefit from up to £3500 off your installation once everything is approved.

Select Your Package

Once we've installed the fibre network you'll need to select a package and book an installation date. We have a variety of options to suit you and your family's needs. We adhere to strict Covid guidelines and installation shouldn't take more than 2 hours sure we don’t make a mess in your property.

Confirm Your Service

Congratulations! You're all set to receive super-fast fibre speeds. To complete the sign-off process, which is required by law, please reply to DCMS' email confirmation asking you to confirm your connection is working well and if you're happy with the installation and service. All that's left is to enjoy your super fast internet connection.

Register Your Interest

To make the most of a Rural Neighbourhood Voucher Scheme, you'll need to help spread the word. It's easy to get involved: just click on the link below and register your interest today.

Sign Your Voucher

Once we receive enough interest, we will start issuing vouchers and you'll be asked to accept the terms and conditions. As a resident, you will be eligible for up to £1500 towards the cost of installation. If you're a business owner, you can benefit from up to £3500 off your installation once everything is approved.

Select Your Package

Once we've installed the fibre network you'll need to select a package and book an installation date. We have a variety of options to suit you and your family's needs. We adhere to strict Covid guidelines and installation shouldn't take more than 2 hours sure we don’t make a mess in your property.

Confirm Your Service

Congratulations! You're all set to receive super-fast fibre speeds. To complete the sign-off process, which is required by law, please reply to DCMS' email confirmation asking you to confirm your connection is working well and if you're happy with the installation and service. All that's left is to enjoy your super fast internet connection.

Gigabit Internet 

We connect you to the world in ways that weren't possible before. Stream music, play online games, or video chat with friends, and enjoy lightning-fast speed  — even your smartphone. Don't settle for anything less than full-fibre.

Great Value

You'll pay a fixed subscription fee for 12 months. There are no hidden charges and we won't raise your price without telling you. 

Local Support

We are a North West based broadband provider that's working with communities to deliver ultra-fast fibre broadband at affordable prices. We're here for you, wherever you live in the UK.

Experience Kloud9

Our Packages

Residential

Whatever your family's internet needs are, we have you covered. 

Business

From smaller offices, to larger enterprises, we have the right solution for your business.

What we deliver

Gigabit Internet 

We connect you to the world in ways that weren't possible before. Stream music, play online games, or video chat with friends, and enjoy lightning-fast speed  — even your smartphone. Don't settle for anything less than full-fibre.

Great Value

You'll pay a fixed subscription fee for 12 months. There are no hidden charges and we won't raise your price without telling you. 

Local Support

We are a North West based broadband provider that's working with communities to deliver ultra-fast fibre broadband at affordable prices. We're here for you, wherever you live in the UK.

What we deliver

Gigabit Internet 

We connect you to the world in ways that weren't possible before. Stream music, play online games, or video chat with friends, and enjoy lightning-fast speed  — even your smartphone. Don't settle for anything less than full-fibre.

Great Value

You'll pay a fixed subscription fee for 12 months. There are no hidden charges and we won't raise your price without telling you. 

Local Support

We are a North West based broadband provider that's working with communities to deliver ultra-fast fibre broadband at affordable prices. We're here for you, wherever you live in the UK.

Our Commitment

We provide faster and more reliable internet service to homes and businesses across the UK.

Whether you're an apartment dweller in Manchester or a villager in Cheshire, Kloud9 will bring a fast, modern connection to you.

We are proud to be one of the government's approved suppliers for its Gigabit Broadband Voucher Scheme and we'll be working in partnership with them to deliver fibre broadband to local areas.

Our Packages

Residential

Whatever your family's internet needs are, we have you covered. 

Business

From smaller offices, to larger enterprises, we have the right solution for your business.

Our Commitment

We provide faster and more reliable internet service to homes and businesses across the UK.

Whether you're an apartment dweller in Manchester or a villager in Cheshire, Kloud9 will bring a fast, modern connection to you.

We are proud to be one of the government's approved suppliers for its Gigabit Broadband Voucher Scheme and we'll be working in partnership with them to deliver full-fibre broadband to local areas.

What we Deliver

Gigabit Internet 

We connect you to the world in ways that weren't possible before. Stream music, play online games, or video chat with friends, and enjoy lightning-fast speed  — even your smartphone. Don't settle for anything less than full-fibre.

Great Value

You'll pay a fixed subscription fee for 12 months. There are no hidden charges and we won't raise your price without telling you. 

Local Support

We are a North West based broadband provider that's working with communities to deliver ultra-fast fibre broadband at affordable prices. We're here for you, wherever you live in the UK.

What our customers say 

  Follow us on social media for all the latest updates!

      Connecting you to the speed of now 

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             Privacy Policy          
 Complaints

Terms & Conditions


AJ Technology Limited T/A Kloud9 - Reg 6027746



  Follow us on social media for all the latest updates!

      Connecting you to the speed of now 

                    © 2023 All Rights Reserved.                       

Privacy Policy Complaints

AJ Technology Limited T/A Kloud9 - Reg 6027746


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